Claims Portal

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Request Access

This Portal is the secure website to exchange information between a Fire Victim or a Fire Victim’s law firm and the Administrators of the Fire Victim Trust. Only persons authorized by the Claims Administrator and the Claims Processor may use this Portal.

Request access to the portal

Who can request access to the portal?

Pro se claimants (including individuals, businesses, trusts, and estates) not represented by an attorney.
Attorneys who represent claimants and whose law firm has not yet been granted access.

Note: If you are a claimant represented by an attorney, you must contact your law firm for additional information.

FAQs for Portal Access

I’m an Attorney, and my Law Firm already has access. How do I access the Claims Portal?

If a member of your law firm has been granted access to the Portal, that person, as the Portal Administrator for your law firm, can add new users on the Firm Administration tab of the Portal in the Manage Firm Users section.

I’m a Claimant represented by an Attorney. How do I access the Claims Portal?

If you are represented by an Attorney, you must contact your law firm for additional information. Your Attorney will have access to the Portal, and you will need to communicate with your Attorney about your claim. You will not have direct Portal access.

I’m a Claimant and am not represented by an Attorney. How do I access the Claims Portal?

If you are a pro se Fire Victim (not represented by an attorney), click the Request Access button or contact the Claims Processor at info@firevictimtrust.com for information.

The first time you use your Portal, you are required to agree to the Fire Victim Trust Portal User Agreement. You must adhere to those terms. Unauthorized use of this system is prohibited. Violators may be subject to civil and criminal prosecution. All transactions are monitored by the Administrators.